Terms of service

Last updated: October 27, 2026

Thanks for visiting Harvest Baking Co. These terms cover your use of harvestbaking.co and any purchases you make. Harvest Baking Co. is based in Langford, British Columbia. By using the site or placing an order, you agree to these terms.

Using the site

Please use the site for its intended purpose: browsing, learning, and shopping. Don't try to misuse it, interfere with how it works, or access parts of it you aren't meant to. If you're under the age of majority where you live, please shop with a parent or guardian's permission.

Your account

If you create an account, please keep your login details private and let us know right away if you think someone else has used it. You're responsible for activity on your account.

Products

We do our best to describe and photograph everything accurately. Colours can look a little different on different screens, and natural materials like rattan can vary slightly from piece to piece.

Sourdough starters are living cultures. How they behave depends on things like your flour, water, and kitchen temperature, so results can vary. Each starter comes with a guide, and we're always happy to help.

Food allergies

Most of our starters contain wheat and gluten. Check each product listing for what it's made with. If you have a food allergy, a sensitivity, or celiac disease, please email us before ordering so we can answer any questions.

Prices and payment

All prices are in Canadian dollars. Prices can change, but you'll always pay the price shown when you place your order. Payment is taken at checkout through secure payment processors.

If a product is listed at the wrong price by mistake, or something sells out after you order, we'll contact you. We may cancel the order and give you a full refund.

Shipping and returns

We ship within Canada. See our Shipping Policy and Refund Policy for the details.

Reviews and community posts

When you leave a review or post in The Crumb Club, please keep it kind and honest. No spam, harassment, or anything offensive or illegal. By posting, you let us display and share what you post on our site and social media in connection with Harvest Baking Co. We may remove posts that break these rules.

Our content

The text, photos, guides, recipes, and logos on this site belong to Harvest Baking Co. You're welcome to use them for your own baking at home and to share links. Please don't copy, sell, or republish them without our permission.

Limits of responsibility

We work hard to keep the site accurate and running smoothly, but it's provided as is, and we can't promise it will always be error-free or available. Please use tools like lames and hot Dutch ovens with care. To the extent the law allows, Harvest Baking Co. isn't responsible for indirect or unexpected losses, and our total responsibility for any order is limited to what you paid for it. Nothing in these terms takes away rights you have under consumer protection law.

Ending access

If someone misuses the site or breaks these terms, we may suspend or close their account.

Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there.

Changes to these terms

We may update these terms from time to time. The newest version will always be posted here with a new date at the top.

Questions

Email us at info@harvestbaking.co.

— Caleb